Full-time

Remote IT Helpdesk Engineer (L1) - MS 365 Support

Posted by Ocean Tide Partners • Pasig, Metro Manila, Philippines

📍 Pasig, Metro Manila 🕒 February 26, 2026

About the Role

A leading IT service provider is looking for an IT Helpdesk Engineer - Level 1 to join their team. This role involves remote technical support for US-based enterprise clients, including troubleshooting and managing Microsoft 365 environments. Ideal candidates will have a strong customer-first attitude, hands-on experience, and the ability to effectively communicate in English. This is a remote position, offering a chance to expand your IT skills in a supportive environment.
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