Full-time

Remote Help Desk Operations Lead (Multi-Region)

Posted by Lean Solutions Group • WorkFromHome, WorkFromHome, Colombia

📍 WorkFromHome, WorkFromHome 🕒 February 18, 2026

About the Role

A dynamic tech organization is seeking a Help Desk Support Manager to oversee operations in Colombia. The role focuses on enhancing service quality, managing ticketing systems, and developing team leads. Candidates must have over 5 years in IT support with experience in multi-region operations. Strong skills in Jira Service Management and stakeholder management are essential. Opportunity for growth within a collaborative work environment.
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