Remote Dayshift

This is a remote dayshift position, for Scalex.

Position Title: Service Manager (Virtual Assistant)

Employment Type: Full-Time (40 hours per week)

Work Arrangement: Remote (Philippines-based)

Reporting To: Director

Organisation: AU Medical Industry

VA Rate : $10AUD PER HOUR (Negotiable)

ROLE PURPOSE

The Service Manager (VA) supports day-to-day operations including staff rostering, shift changes, documentation, reporting, and stakeholder communication. No prior NDIS knowledge is required; training will be provided.

KEY RESPONSIBILITIES

1. Staff Operations & Rostering

2. Manage daily rosters and shift changes

3. Handle cancellations and urgent replacements

4. Track staff availability and leave

5. Participant, Family & Stakeholder Communication

6. Maintain relationships with participants and families

7. Communicate updates to Sup...