Full-time

Remote Customer Support Specialist (Hardware, Non-Voice)

Posted by NeoWork • WorkFromHome, WorkFromHome, Colombia

📍 WorkFromHome, WorkFromHome 🕒 February 26, 2026

About the Role

A leading home care solutions provider is seeking a Customer Support Specialist (Non-Voice) to deliver high-quality support for its products. The ideal candidate will manage customer inquiries via email and live chat, guide troubleshooting processes, and work within an AI-assisted support environment. Candidates should have 2+ years of experience, preferably in eCommerce, and strong written communication skills. This is a home-based position offering health insurance, paid time off, and opportunities for professional growth.
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