Remote Customer Support Agent

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Job Title:
Remote Customer Support Agent

Company:
Ascenturi

Location:
Remote – Work From Home

Schedule:
U.S. Time Zones

Employment Type:
Full-Time, Permanent

Summary

Ascenturi is expanding its remote operations team and seeking a
Customer Support Agent
to handle candidate licensing coordination and compliance tracking.

This role combines administrative support, customer communication, and process management.

Key Responsibilities

• Provide phone and email-based customer support
• Track licensing completion in CRM software
• Conduct proactive outbound follow-ups
• Ensure candidates meet activation deadlines
• Maintain accuracy in data and documentation

Qualifications

• Strong English communication
• Ex...