Remote Customer Support Agent German C2 + English C1
Posted by Cross Border Talents • Mersin, Mersin, Turkey
About the Role
About the Position:
As a Remote Customer Support Agent, youll be assisting German-speaking customers, ensuring every query is handled efficiently and with care.
Key Responsibilities:
-
Offer first-line support through chat, email, and phone.
-
Handle returns, complaints, and technical issues.
-
Track customer satisfaction and suggest improvements.
-
Work cross-functionally with other departments.
Skills & Experience:
-
Proficient in German (C2) and English (C1).
-
Strong written and verbal communication skills.
-
Detail-oriented, empathetic, and reliable.
We Offer:
-
100% remote work in Turkey.
-
Competitive pay and incentive bonuses.
-
Friendly, multilingual team environment.
<...
Ready to Apply?
Submit your application today and take the next step in your career journey with Cross Border Talents.
Apply Now