Full-time
Remote CS Support Specialist — Mentorship & Escalations
Posted by Ezypay • Sepang, Sepang, Malaysia
About the Role
A dynamic fintech company in Kuala Lumpur is seeking a Customer Service Representative to provide product information and resolve customer issues. You will analyze inquiries, manage complaints, mentor new team members, and coordinate communications within the team. The ideal candidate has at least 2 years of experience in a customer service role, excellent English communication skills, and the ability to work flexible shifts. This position offers generous salary packages and a supportive team culture.
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