Remote Cloud Support Associate - No IT Degree Required

Job Summary

Houston Skilled Consultancy is seeking a Remote Cloud Support Associate to join our growing technology support team. This is an exciting opportunity for individuals passionate about technology, cloud computing, and customer service — even if you do not hold an IT degree. You will assist clients by resolving basic technical issues, supporting cloud applications, and ensuring smooth operations for online systems. Comprehensive training will be provided to help you build your technical knowledge and advance your career in the IT support domain.

Key Responsibilities

• Provide first-level support for cloud-based applications, systems, and infrastructure.

• Monitor cloud performance and report system issues or outages to senior engineers.

• Assist clients in troubleshooting technical problems through chat, email, or video calls.

• Maintain accurate logs of support requests, i...