Full-time
Remote Client Success & Ops Lead
Posted by OpsArmy • WorkFromHome, Ciudad de México, Mexico
About the Role
A leading service management firm is seeking a Customer Success Manager in Mexico City to ensure seamless alignment between customers and talent. The ideal candidate will have 2-5 years of experience in BPO operations and exceptional communication skills in English. In this remote role, you'll support client needs, provide guidance to team members, and ensure that workflows and deliverables are maintained effectively. Organizational skills and a solutions-first mindset are essential.
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