Full-time

Remote Assistance Operator

Posted by business • Etobicoke, Ontario, Canada

📍 Etobicoke, Ontario 🕒 March 02, 2026

About the Role

Job description

HireArt is helping our client hire Remote Assistance Operators to provide continuous remote monitoring and real-time decision-making for autonomous vehicles under constant supervision.

This role is critical to ensuring fleet safety and reliability during the transition to fully driverless operations — without an onboard safety engineer.

The ideal candidate will have experience in technical support, dispatch, or operations, strong decision-making skills, and high attention to detail. This person will also have a basic understanding of autonomous vehicle systems or a strong willingness to learn.

As a Remote Assistance Operator, you'll:
  • Actively monitor an assigned vehicle using the Remote Command (RC) interface and multiple camera feeds.
  • Proactively intervene when necessary using system tools.
  • Log all interventions and key observations in real time (Notion/Google Sheets).
  • Conduct post-trip r...
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