Remediation & Corrections Analytics - Quantitative Analytics Associate

The Corrections and Remediations Analytics - Center of Excellence (CoE) performs data analysis to identify customers impacted by process or operational breaks throughout the firm. This CoE supports Auto Finance, Business Banking, Consumer Banking, Credit Card, Merchant Services, and Wealth Management. Analysts benefit from unique exposure to various products and teams across . Morgan Chase. 

As a Quantitative Analytics Associate on the Remediation & Corrections team, you will be crucial in identifying, classifying, and resolving customer impacts stemming from business process or operational disruptions at JP Morgan Chase. This role involves addressing affected customers by recalculating and crediting finance charges, fees, and processing account adjustments to rectify account issues. To succeed, you must be highly motivated, analytical, detail-oriented, and an outstanding problem solver who takes pride in managing customer issues comprehensively and delivering exceptional serv...