Full-Time

Relationship Officer Bancassurance- Claims at Equity Bank Kenya

Posted by Confidential • Kenya, Kenya, Kenya

📍 Kenya, Kenya 🕒 February 21, 2026

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About the Role

Job Description
Equity Bank Limited (The “Bank”) is incorporated, registered under the Kenyan Companies Act Cap and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box – Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter ), and continues to offer retail banking, microfinance

Relationship Officer Bancassurance- Claims
Key Responsibilities:
Receive claim notification from customers/Branches and advise the customer/branch on relevant claim requirements.

Confirmation of cover existence, scope, premium payment, policy period, declarations etc.

Ensuring immediate notification of the claim to the respective underwriters

Guides the BO/policy holder on the required documents and the claim process.

Receiving claim documents from branches/ customers.

Scrutinizing the supporting documents to ensure completeness ...

Job Details

Location Kenya, Kenya
Job Type Full-Time
Category Other-General
Posted February 21, 2026
Deadline April 02, 2026

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