Regional Service Field Operation Manager

Technical helpdesk and site support services for Front Lines and Supply Operations
• Provide remote or on-site technical support for installation and maintenance issues

Ride comfort
• Provide technical support to ensure customer specification requirements

Product development – applicable for global Field Support roles only
• Product development matrix audit points
• Piloting and implementing new product and solution

Method and tools development - applicable for global roles
• Maintenance method development
• Service and trouble shooting tools/spares development

Training:
• Train local Trainers/employees during site visits and/or deliver scheduled training sessions
• Co-operate with and provide expertise to global and local training centres in training courses

Quality:
• Create quality reports after site visits and list issues which require corrective actions
• List all helpdesk issues and forward co...