Receptionist/Administrator

Job title: Receptionist/Administrator

Location: Broad Oak Medical Practice

Salary: £24,960.00

Hours: 25

About us

We deliver local primary care at scale. Our purpose is to improve access, outcomes and patient experience. Our values are Caring, Ambitious, Resourceful, and Excellence.

Job responsibilities

• Respond to patient queries and liaise with the primary care team, managing appointment requests, signposting patients to services, and maintaining patient records and confidentiality.
• Email, scan and code clinical correspondence.
• Process prescription requests.
• Utilise other information systems to support efficient workflow processes.

Ideal candidate

• Reception or customer care experience, excellent communicator (spoken and written).
• Basic PC skills: Word, Excel, email.
• Ability to work within processes and procedures, maintain confidentia...