Receptionist & Administrative Assistant

Job Title: Receptionist & Administrative Assistant Location: Nairobi POSITION SUMMARY We are seeking a professional, organized, and proactive Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in shaping our customers' experience while providing essential administrative support to our production and procurement departments. KEY RESPONSIBILITIES Visitor Management: Receive all visitors and customers warmly and direct them to the appropriate department or personnel. Switchboard Operations: Answer general phone inquiries in a professional and courteous manner; direct calls to the appropriate staff members. Information Management: Reply to general information requests with accurate information and maintain a high standard of communication. Operational Support: Proactively follow up on Local Purchase Orders (LPOs) and assist with Building Assembly tasks as required. Issue Resolution: Resolve customer queries within a 24-hour window...