Full-time

Real-Time WFM Specialist — Performance & Workload

Posted by Percepta LLC • cainta, rizal, Philippines

📍 cainta, rizal 🕒 June 17, 2026

About the Role

Percepta LLC in Cainta, Philippines, is seeking an Associate WFM Specialist to support the Workforce Management team in maintaining service level targets. The role involves real-time performance monitoring and workload distribution across various communication channels.

Candidates should possess at least one year of BPO experience and a high school diploma. Strong analytical skills and the ability to multitask in a dynamic environment are essential. Join us to ensure smooth operations and help us achieve our organizational goals.

#J-18808-Ljbffr

Ready to Apply?

Submit your application today and take the next step in your career journey with Percepta LLC.

Apply Now