Full-time
Real-Time QA Insights & Dashboards Analyst
Posted by SMDigital • Pasig, Metro Manila, Philippines
About the Role
SMDigital is seeking an experienced Quality Assurance Analyst to monitor and evaluate the quality of customer interactions. This role includes providing real-time feedback to team leaders, maintaining QA score dashboards, and ensuring high customer service standards. The ideal candidate should have a strong background in quality assurance, communication skills, and the ability to thrive in a dynamic environment.
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Ready to Apply?
Submit your application today and take the next step in your career journey with SMDigital.
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