Full-time
Real-Time Operations Analyst — SLA & Adherence Focus
Posted by TaskUs • Las Piñas, Metro Manila, Philippines
About the Role
A leading customer experience company in Las Piñas is seeking a Real-Time Analyst to monitor service escalations and ensure compliance with SLA requirements. This role involves real-time monitoring of call queues and documentation of floor activities. Candidates should have strong analytical skills and be adept at handling client interactions. The company emphasizes a People First culture, offering competitive salaries and career growth opportunities in a dynamic environment.
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