Full-time
Real-Time Call Center Queue Analyst
Posted by Acquire • Quezon City, Metro Manila, Philippines
About the Role
A leading outsourcing company in Quezon City is seeking a Workforce Queue Analyst to ensure optimal performance across contact centers. The ideal candidate will manage call volume and analyze data to enhance service delivery. Responsibilities include monitoring queues, adjusting resources, and troubleshooting system issues. Join a collaborative team that values innovation, with opportunities for career growth and competitive benefits.
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