Full-time
Real-Time Analytics & Scheduling Specialist
Posted by IntouchCX • angeles, pampanga, Philippines
About the Role
IntouchCX is seeking a Real Time Analyst (RTA) to monitor and enhance the real-time performance of team members. The role requires excellent communication, data analysis, and adaptability to support the dynamic needs of the team.
The ideal candidate will have a high school diploma and proficiency in MS Word and Excel, demonstrating strong analytical skills. Responsibilities include adjusting staffing, evaluating data, and ensuring compliance with schedules.
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