Full-time

Quality & Process Excellence Lead

Posted by TDCX • Pasig, Metro Manila, Philippines

📍 Pasig, Metro Manila 🕒 February 28, 2026

About the Role

A leading BPO company in the Philippines is seeking a Quality Assurance Manager to support quality practices and enhance customer experience. This role involves leading a team, conducting quality audits, and providing insights to improve service quality. Applicants should possess a degree and have 5-7 years of relevant experience, ideally in quality assurance or process improvement. The position offers competitive benefits and opportunities for professional growth within a global company.
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