About the Role
Immediate Hiring-Quality Deputy Manager-Order to Cash (O2C)
Sub Process: Quality
Role: QA DM
Minimum Experience: 7-8+ Years
Please share CV in. I will only entertain Immediate JOiners.
Skills Description:
- Define and implement quality assurance frameworks, audit plans, Process controls across the O2C cycle.
- Supervise and guide the O2C quality team to ensure effective monitoring of transactions across billing, collections, dispute management and account set up
- Manage a team of quality analysts and oversee their development and performance.
- Ensure compliance with company policies, SOX and regulatory requirements across the O2C process.
- Develop and maintain SOPs, quality checklists, and evaluation standards aligned with the organizational goals.
- Support root cause analysis and implement ...
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