Full-time
Quality Assurance Analyst
Posted by Teleperformance • Ortigas Avenue, Metro Manila, Philippines
About the Role
What we're looking for
- Minimum of 1 year of experience in a quality assurance or quality control role, preferably within a contact centre or customer service environment
- Strong attention to detail and the ability to objectively evaluate customer interactions
- Excellent communication and interpersonal skills, with the ability to provide constructive feedback
- Proficient in data analysis and reporting, with the ability to identify trends and recommend solutions
- Adaptable and willing to learn, with a passion for continuous improvement
- Fluent in English, both written and verbal
Ready to Apply?
Submit your application today and take the next step in your career journey with Teleperformance.
Apply Now