Quality Assurance Analyst

Amsterdam, The Netherlands

About the job

We are expanding our Quality Assurance Team in Amsterdam, which is currently transforming. Previously, the team partially focused on KYC for corporate and private ongoing due diligence of Dutch clients. Moving forward, the team will concentrate on quality assurance for private, corporate Dutch clients to enhance and monitor AML quality at Saxo Bank Netherlands.

As a Quality Assurance Analyst, your role will involve developing quality standards, conducting tests, identifying issues in onboarding and ODD processes, and reporting. You will collaborate with stakeholders to create policies and processes that ensure a zero-defect quality culture.

As a Quality Assurance Specialist, you will manage first-line QA controls in content and process, working with fellow QA Specialists. You will provide expert advice to colleagues in other departments such as compliance, financial framework, senior management, and the business...