Full-time

Quality Analyst Supervisor - Penang

Posted by Teleperformance • George Town, Penang, Malaysia

📍 George Town, Penang 🕒 February 26, 2026

About the Role

Overview

Job Summary

The Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely
and effective implementation of all company’s policies, procedures, and maintaining a system of
quality and reliability testing for the products and development processes. Reports directly to QA
Manager.

Qualifications

Requirements

  • Customer service experience
  • Oral and written communication skills
  • Analytical thinking and problem solving
  • Being detail-oriented and capable of delivering a high level of accuracy
  • A desire to see others succeed and willingness to help team members achieve their goals
  • Strong organization, critical thinking and follow-up skills
  • Ability to Review and Analyse Metrics
  • Quick Thinking and Problem-Solving Skills
  • Ability to Identify Customer Trends
  • Excellent phone skills and ability to contr...
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