About the Role
Job Role
Job Description
Building Seamless Cloud Experiences Through Precision
Shape the future of contact center technology by ensuring every platform runs flawlessly. This is your chance to contribute to world-class cloud communication systems used across industries. Collaborate with international teams, enhance customer experiences, and make your mark in the evolving world of CCaaS technology.
Job Description
As a Quality Analyst – CCaaS, you'll ensure every customer interaction platform performs at its peak. You'll lead test planning, identify defects, and champion continuous improvement to guarantee quality and reliability across cloud-based contact center solutions.
Job Overview
Employment type: Full-time
Shift: Night shift, Weekends Off
Work setup: Permanent WFH
Exciting Perks Await
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize you...
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