Quality Analyst

In our factory in Oss, we produce over 8 million cans every day for various major brands. There are more than 350 enthusiastic colleagues working here, most of whom work in a five-shift system. We are part of the Ardagh Group, an international organization that is active not only in can packaging but also in the glass industry. We have 4 different production lines in a high-tech process environment.

For our location in Oss, we are looking for a:
Quality Analyst  

Role overview: 
The Quality Analyst is responsible to ensure the effective application of the complaints handling process so that complaints are responded to in a timely manner to the required business SLAs, root cause investigations are thorough and find true root cause (s), and corrective and preventive action plans are followed and sustainably completed.

Key responsibilities: 
•    Upon raising of a customer complaint, work with customers to ensure the failure mode ...