About the Role
Elevate customer experiences as a QAOps Software Engineer with Genesys. Focus on quality and reliability for a high-throughput routing engine to enhance business outcomes across multiple regions.
In this role, you will own the quality strategy for an event-driven routing service that matches conversations to agents. With a strong emphasis on Java, you will design automated tests for APIs, build comprehensive system tests, and enhance CI/CD pipelines. Drive impactful decisions by collaborating with teams and analyzing complex systems.
Key Responsibilities: • Drive end-to-end quality strategy for a routing service • Design automated testing solutions for REST APIs and cloud layers • Contribute production-level Java code to improve system performance • Build comprehensive system and integration tests across regions • Investigate system behaviors and resolve complex defects
Requirements: • 2+ years in software development with quality engineering focus • Proficie...
In this role, you will own the quality strategy for an event-driven routing service that matches conversations to agents. With a strong emphasis on Java, you will design automated tests for APIs, build comprehensive system tests, and enhance CI/CD pipelines. Drive impactful decisions by collaborating with teams and analyzing complex systems.
Key Responsibilities: • Drive end-to-end quality strategy for a routing service • Design automated testing solutions for REST APIs and cloud layers • Contribute production-level Java code to improve system performance • Build comprehensive system and integration tests across regions • Investigate system behaviors and resolve complex defects
Requirements: • 2+ years in software development with quality engineering focus • Proficie...
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