QA Manager

Position Description:

We are hiring a Quality Assurance (QA) Manager to provide quality assurance oversight for a large-scale enterprise transformation program delivering a modern Knowledge Management (KM) solution with AI-enabled features.
In this role, you will be responsible for establishing and maintaining consistent quality assurance practices across a large, Agile delivery program. You will work across multiple delivery pods to review QA outputs, assess adherence to agreed standards, identify systemic quality issues, and support continuous improvement of QA practices. Working alongside the Test Lead, Project Management Office (PMO), and delivery leadership, you will provide objective quality assessments that support informed decision-making throughout the program lifecycle.

Security Clearance: reliability granted or eligible for reliability clearance (5+ years residing in Canada) is a must for this role. Work location: Ottawa, ON / No remot...