Property Management & Customer Relations Executive

Property Management & Customer Relations Executive

I. Property Operations & Compliance Management

• Provide comprehensive administrative and operational support to the Manager to ensure effective execution of property management and customer relations strategies across all development projects.
• Ensure full compliance with the Strata Management Act and Housing Development Act throughout the property management process, particularly during Vacant Possession (VP).
• Manage end-to-end issuance of Letters of Award (LOAs) to vendors, contractors, and service providers during the VP stage, ensuring adherence to company procedures and required approvals.
• Process and verify invoices related to property management, track payment status, and coordinate with the Finance Department to ensure timely and accurate payments.

II. Customer Relations & Defect Management

• Coordinate all Vacant Possession (V...