Project Manager - Client Services
Posted by PMI Canadian West Coast Chapter • Sidney, British Columbia, Canada
About the Role
The primary purpose of the project manager position is to work with clients to determine their analytical needs, coordinate with the laboratory and administrative staff to ensure that these needs are understood and ensure that the service provided adequately meets these defined needs.
Responsibilities include:
• The development and maintenance of client accounts to ensure maximum client satisfaction and that business potential is maximized.
• To be the key liaison between the client, the laboratory, and SGS AXYS management.
• To work closely with Account Managers to grow the business with existing and new clients.
• Provide consultation, recommendations, data interpretation and other technical assistance to clients in a timely manner.
• Stay current with all SGS AXYS method offerings.
• Provide clear, concise and accurate information to operations via project notes as it pertains to client projects.
• Co...
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