About the Role
Responsibilities & Duties (80%)
- Create product specification plans and documentation based on the requests as provided by the customer or Sales team.
- Provide internal and external technical support to customers to clarify specification issues and support the successful project completion.
- Develop project solutions according to the standard framework, ensuring quality, efficiency, and appropriate timescale of the project in coordination with the Sales Engineers.
- Create and ensure appropriate project documentation and information management in the relevant internal and external systems.
- Supervise all customer orders with regards to technical firm to the project definition, as identified in the design phase of the projects, to avoid after sales issues.
- Suggest, develop and maintain appropriate tools to improve the pre‑sales support and documentation.
- Coordinate and control outsourced design office resources,...
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