Project Coordinator - IT OPS

Overview

Assist in planning, execution, and monitoring of projects within the IT Operations department.

Serve as liaison between IT Operations and other departments, ensuring clear communication and alignment on project objectives, timelines, and dependencies.

Prepare and maintain project documentation, including project plans, meeting minutes, issue logs, and risk registers.

Generate and present reports and dashboards for senior management and leadership meetings.

Support resource allocation and utilization tracking within the IT Operations.

Participate in incident and change management processes, ensuring adherence to internal policies and SLAs.

Assist in identifying process improvement opportunities within IT Operations to enhance efficiency and service quality.

Ensure timely follow-ups and closures of action items arising from leadership or stakeholder meetings.

What We’re Looking For

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