Full-time
Project Administrator
Posted by CDM Recruitment • Heathrow, Greater London, United Kingdom
About the Role
We are currently recruiting for a Project Administrator to join a busy, fast-paced operation. This is an excellent opportunity to play a key role in supporting customers, coordinating service activity, and ensuring smooth day-to-day operations within a 24/7 environment.
As Project Administrator, you will be a central point of contact for customers and internal teams, managing communications, service updates, and recovery activity while maintaining high levels of accuracy and professionalism.
This is a shift-based role, days and nights 4 on 4 off
Key Responsibilities
* Provide telephone support to customers, managing availability and recovery plans.
* Handle and resolve breakdowns, incidents, defect reports, and service status updates.
* Investigate delays and communicate findings clearly to customers.
* Monitor and coordinate SLA recovery plans, ensuring timely notifications.
* Escalate safety incidents and operational r...
As Project Administrator, you will be a central point of contact for customers and internal teams, managing communications, service updates, and recovery activity while maintaining high levels of accuracy and professionalism.
This is a shift-based role, days and nights 4 on 4 off
Key Responsibilities
* Provide telephone support to customers, managing availability and recovery plans.
* Handle and resolve breakdowns, incidents, defect reports, and service status updates.
* Investigate delays and communicate findings clearly to customers.
* Monitor and coordinate SLA recovery plans, ensuring timely notifications.
* Escalate safety incidents and operational r...
Ready to Apply?
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