About the Role
A software company is seeking a Technical Support Specialist (Programmatic) to provide exceptional support in a remote capacity. Responsibilities include resolving technical issues, analyzing complex datasets, and building tools for infrastructure improvement. Candidates should have a degree in an IT field and 2+ years of relevant experience, with strong proficiency in SQL and REST APIs being essential. The role promotes collaboration and curiosity in problem-solving while ensuring high customer service standards are met.
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