Full-time

Program Operations Manager, EU FBA Customer Returns, EU FBA Customer Returns

Posted by Amazon • Warsaw, Poland, Poland

📍 Warsaw, Poland 🕒 March 01, 2026

About the Role

Description

Today, more than 58% of worldwide purchases from Amazon are made from third-party businesses. That’s $160B in sales, mostly from Small- and Medium-sized businesses. Fulfillment by Amazon (FBA) enables these businesses (our Selling Partners) to hand over the heavy lifting of warehousing, payment processing, delivery returns and customer service to Amazon, utilizing the capabilities that Amazon has built over the last 25 years. Selling Partners can list and sell their products across all of our European sites from a single account. This frees them to concentrate on what they do best – finding and developing new products and marketing them to potential customers.

Amazon currently seeks creative, dynamic and experienced Program Operations Manager to join the EU FBA Defect reduction team to drive Cost of Customer Returns for Amazon and Seller and eliminate Sellers painpoints related to customer returns.

A successful candidate must be able to work indepen...

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