About the Role
**Descripción y detalle de las actividades**
- Leader of the customer focus team (CFT). Prioritize and monitors all CFT activities. - Acts as primary day-to-day customer point of contact and functions as the primary Customer contact in resolution management and responsible for the overall health of the customer relationship. Ensures successful new product introduction:
- Executes to NPI standard process
- Understands and monitors S&OP- Identifies and secures skills needed for effective transitions
- Sets appropriate expectations with customers
- Manages pricing and ECO prioritization during the process
- Understands and maintains customer product knowledge and roadmap
- Gains understanding of customer market and competition
- Establishes and monitors KPI’s related to E&O, PPV and inventory turns
- Manages recurring pricing activities. Uses contract, pricing model and updated costs to present new pricing to customers. Negotiates to successful completion. Monit...
- Leader of the customer focus team (CFT). Prioritize and monitors all CFT activities. - Acts as primary day-to-day customer point of contact and functions as the primary Customer contact in resolution management and responsible for the overall health of the customer relationship. Ensures successful new product introduction:
- Executes to NPI standard process
- Understands and monitors S&OP- Identifies and secures skills needed for effective transitions
- Sets appropriate expectations with customers
- Manages pricing and ECO prioritization during the process
- Understands and maintains customer product knowledge and roadmap
- Gains understanding of customer market and competition
- Establishes and monitors KPI’s related to E&O, PPV and inventory turns
- Manages recurring pricing activities. Uses contract, pricing model and updated costs to present new pricing to customers. Negotiates to successful completion. Monit...
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