Program Manager in Disruption Management

Lead operational recovery initiatives at WestJet as a Program Manager in Disruption Management. Collaborate in-person up to five days a week to enhance predictive decision-making and streamline recovery processes.As part of the Operations Control Centre (OCC), you will drive cross-functional programs crucial for anticipating and managing operational disruptions. Your focus is on automation, advanced tools, and improving recovery performance, enhancing the guest experience, and equipping frontline teams with essential insights.Key Responsibilities:
• Lead delivery of disruption recovery initiatives using AI and automation
• Manage integrated program plans and risk assessments
• Align initiatives with operational priorities and roadmap
• Coordinate with various teams for execution and alignment
• Conduct scenario-based exercises to test operational readinessRequirements:
• Bachelor’s degree in a relevant field or equivalent
• 6+ years leading complex cross-functional...