Full-time

Program Manager for Operational Excellence

Posted by Affirm • windsor, windsor, Canada

📍 windsor, windsor 🕒 May 26, 2026

About the Role

Lead operational strategy as a Program Manager focused on enabling scalable servicing. Enhance compliance and customer experiences through effective program management in a remote setting.
This strategic role empowers you to define program strategy and execute on key initiatives across the Operations Enablement team. You will guide a high-performing team, driving alignment with long-term business objectives while ensuring adherence to regulatory frameworks. Your expertise will champion operational excellence and continuous improvement practices throughout the organization.
Key Responsibilities:
• Direct team performance and program execution
• Create strategic roadmaps and track KPIs
• Recruit and develop a talented operations team
• Align with cross-functional stakeholders for success
• Manage risks and facilitate timely program delivery
Requirements:
• 6+ years in program management or operational roles
• 2+ years leading teams in a fintech environment

Ready to Apply?

Submit your application today and take the next step in your career journey with Affirm.

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