Program Manager, Disruption Management

This position requires in‑person collaboration up to five days a week. This arrangement is subject to change based on business requirements.Position Summary
At WestJet, disruption management is critical to supporting our people and delivering on our promise to our Guests. Reporting into the Operations Control Centre (OCC), the Program Manager, Disruption Management leads a portfolio of cross‑functional initiatives that strengthen our ability to anticipate, respond to, and recover from operational disruptions.This role brings together teams across the OCC, operational functions, Technology, and Product to deliver practical, scalable solutions. You will focus on enhancing the accuracy and effectiveness of predictive insights, enabling better‑informed decisions through advanced decision‑support tools and optimization engines, and driving automation to improve the speed and efficiency of recovery processes.Through these efforts, you will play a key role in continuously improving disrupt...