program manager

ESSENTIAL FUNCTIONS

1. To act as the primary, high-level bridge between the customer and internal operations.
2. ‎Ensure customer satisfaction while driving profitable, on-time, and high quality production across the entire product lifecycle, from NPI to Mass production.

RESPONSIBILITIES

1. Program Planning & Coordination

-Develop complete program plans including deliverables, schedules, milestones, resource planning. Coordinate Engineering, Quality, Supply Chain, Production to ensure smooth execution.

-Align the program's goals with the organization's long-term business strategy, focusing on continuous improvement and identifying opportunities for growth within existing accounts.

2. Customer Management & Communication

-Act as the primary contact for customers on all program matters. Provide regular program updates, ensure all customer requests pass effectively to internal teams.

-Drive customer satisfaction thro...