Program Manager - Aircraft Appearance

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Program Manager - Aircraft Appearance

Reporting to the Director, Catering Operations and Aircraft Appearance, the Program Manager, Aircraft Appearance is responsible for developing, leading, and optimizing the airline’s aircraft appearance program across the fleet. This role ensures all aircraft interiors and exteriors meet brand, regulatory, safety, and operational standards while delivering a consistent, high‑quality guest experience.

Responsibilities

• Monitor cleaning delays and work with Regional Managers, Airports to ensure appropriate actions and CAPS are effected.
• Project work relating to cleaning initiatives.
• Continuous improvement in cleaning process to identify efficiency and cost savings opportunities.
• Work closely with procurement for cleaning related contract...