Program Analyst at Johnson & Johnson

Shape healthcare processes with Johnson & Johnson as a Program Analyst in Toronto, Canada. This hybrid position focuses on system administration and process management support for the Signavio platform.
As a vital part of the Transcend global transformation initiative, you will oversee user support, manage accounts, and ensure documentation accuracy. Your background in process management will be key in collaborating with IT and process owners to enhance the platform and maintain integral processes.
Key Responsibilities:
• Administer user accounts and permissions in Signavio
• Maintain and organize process documentation for accuracy
• Provide user support for Signavio-related issues
• Implement system updates and configuration changes
• Produce training materials and facilitate onboarding sessions
Requirements:
• Bachelor’s degree preferred; High School diploma required
• 4 years relevant experience; 2 years in process management
• Proficient in process ...