About the Role
Responsibilities: Lead and manage all day-to-day operational and tactical aspects formultiple Implementation projects with a focus on time, scope, and budget.
Effectively communicate plans, progress and status updates to both internal staff and customer stakeholders.
Collaborate with associated project managers and partners to ensure a streamlined implementation of all products.
Identify project risks and implement appropriate mitigation plans.
Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.
Maintain and update all internal applications associated with implementation projects.
Articulate the value of Five9’s Professional Services through presentations, demonstrations and open discussion with customers. 5+ years as a Program Manager, Scrum Maste...
Key Qualifications:
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