Professional Services Engineer, Kenya

Job Description

Our client is a leading provider of mobile internet optimization solutions that help telecom operators to improve network efficiency, speed and optimize video traffic. They are looking for a Professional Services Engineer with about 5 yrs experience. This is a remote, home office based position. Responsibilities:

 The Professional Services Engineer is a key role in the Professional Services (PS)

organization and is responsible for defining, implementing, customizing, integrating,

testing, training and handing over to customers a “solution” based on

standardized commercialized products and any required 3rd-party components on customer site or remotely

 Resolve time critical deployment and production issues

 Work according to methods, procedures, tools and policies to ensure high-quality

service is delivered to the customersRequirements:

 Experience with customer facing activities i...