Production Support

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Skills and Responsibilities

• Provide 24x7 production support for enterprise applications (ECIF, EPM, ERDPRDM, EAS). Monitor and troubleshoot API calls for Online Services.
• Validate and analyze Dynatrace logs for performance and error tracking.
• Perform incident management and root cause analysis using ServiceNow and JIRA.
• Execute SQL queries and UNIX commands for data validation and issue resolution.
• Support batch jobs using ESP Autosys and ensure timely completion.
• Collaborate with de...