Full-time

Production Support Senior Analyst

Posted by FNZ Group • pune, maharashtra, India

📍 pune, maharashtra 🕒 June 03, 2026

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About the Role

Description  
The Role  
The Production Support Senior Analyst serves as the SME for one or more FNZ platforms, owning deep technical ability and operational stewardship. They ensure platform reliability, lead complex investigations, publish high‑quality RCAs, and drive preventive and stability improvements. Senior Analysts work closely with Developers, Analysts, and global operational teams to strengthen platform resilience through automation, refined runbooks, and continuous service enhancement. 
Team Responsibilities :  
Own daily checks, recoveries, and reliability activities for assigned platforms as the primary SME. 
Lead technical investigations during incidents, guiding Analysts through triage, verification, and recovery steps. 
Produce and maintain SOPs, runbooks, knowledge articles, and preventive controls to uplift operational maturity. 
Deliver accurate, insight‑driven RCA documents tha...
                

Job Details

Location pune, maharashtra
Job Type Full-time
Category Other-General
Posted June 03, 2026
Deadline July 13, 2026

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