Production Support Engineer

We are seeking an L1 / L1+ Production Support Engineer to join the Equities Support organization of a global banking client. This team operates in a follow-the-sun support model and provides operational support for pricing, risk, and market data platforms used by trading and risk teams across APAC markets, with a strong focus on Hong Kong operations.

This role combines application support, incident management, monitoring, troubleshooting, and light automation/development work. The ideal candidate is analytical, technically curious, and comfortable working in fast-paced, high-pressure financial environments.

Location: Toronto, CA, M5J 2M4. Working place: Hybrid.

Responsibilities

• Monitor and support Equities and Risk applications in production environments
• Perform first-line investigation and triage of incidents, alerts, and batch failures
• Support overnight and morning risk/pricing computations for trading desks
• Analyze ...