Production Support Analyst - Remote Work

Production Support Analyst - Remote Work

At BairesDev®, we lead technology projects for over 15 years, delivering solutions to industry giants and startups alike. Our worldwide team of the industry's top 1% of tech talent works remotely and drives significant impact.

What You'll Do:

• Ensure client requests are acknowledged and addressed promptly, maintaining a high level of responsiveness.
• Support the implementation of new audit frameworks and best practices to improve process efficiency.
• Conduct business audits to assess compliance, identify gaps, and recommend enhancements.
• Interact with users, communicate obstacles, and keep them updated on request status.
• Resolve simple and minor configuration issues.

What we are looking for:

• 2-3 years of experience in tech support or similar roles.
• 1+ year of experience in an administrative, operations, compliance, or process-re...