Full-time

Production Support Analyst

Posted by Emagine • Juazeiro do Norte, Ceará, Brazil

📍 Juazeiro do Norte, Ceará 🕒 February 26, 2026

About the Role

Production Support Analyst emagine•Juazeiro do Norte, Ceará, Brazil

Role Summary

The role is a Fixed Income & Rates Technology Specialist supporting mission-critical front‑office trading platforms during LATAM trading hours (GMT-6). The position combines Production Support, QA Testing, and L2 Engineering, with primary focus on live trading support and secondary involvement in testing and engineering activities.

Location: São Paulo, SP, Brazil (Avenida Presidente Juscelino Kubitschek, 2235)

Key Responsibilities

Provide front‑office production support for Fixed Income products (Bonds, Swaps, Inflation‑linked instruments).

Act as the main point of contact for traders and business users, owning incidents from triage through resolution.

Perform root cause analysis across the full trade lifecycle and implement workarounds during live trading.

Conduct functional, regression, and integration testing, including P&L and ri...

Ready to Apply?

Submit your application today and take the next step in your career journey with Emagine.

Apply Now